Chief Audit Director - Operations


: $112,680.00 - $189,000.00 /year *

Employment Type

: Full-Time


: Accounting

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Job Description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo?s vision is to satisfy our customers? financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (, and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the U.S. Wells Fargo & Company was ranked No. 29 on Fortune?s 2019 rankings of America?s largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Wells Fargo Internal Audit

Internal Audit conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team.? As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

The Role

Internal Audit is seeking a Chief Audit Director to lead the Operations Audit Team.? The Operations Audit Team covers important and complex areas including Operations, Digital/Innovation, Supply Chain Management, Sales Practices, Customer Excellence, Conduct, Remediation activities, Corporate Properties, Business Continuity/Resiliency, as well as the Group Control Executives.? The Chief Audit Director is an important member of Internal Audit?s senior leadership team.? The teams collectively engage with lines of business teams across audit ensuring the following:?

  • Coordination with the Chief Auditor, Chief Audit Director of Strategy & Operations, Control Executive and senior leaders across audit to facilitate all front line activities
  • Development and execution of annual audit plan, ensuring appropriate coverage aligned with planning methodology and leading the team to execute against these requirements throughout the plan year
  • Leverage data analytics and innovation support to automate testing and achieve continuous coverage
  • Monitor and manage plan including operational efficiency and associated metrics related to audit completion and issue management status to leadership to ensure the audit plan is on track and executed with quality throughout the year
  • Identification of thematic trends observed across the enterprise for purposes of influencing strategic control direction and process maturity
  • People management including resource management, skills gap assessments, learning and development, team member engagement, and other attraction and retention strategies
  • Effective communication channels for the department, leadership, and the enterprise
  • Participate in leadership governance forums supporting departmental operations, as well as large initiatives and projects within the division??
  • Oversight of finance, location strategies, and other department logistics

The Team

The Chief Audit Director of Operations currently leads a team of over 150 team members and leads a 250k hour plan.?

The Candidate

The successful candidate for this role will be experienced leading a QAIP or an audit team and have an extensive understanding of and experience in independent and front line risk management.? S/he will be an effective builder and leader of high performing teams focused on collaborative leadership and team member engagement; keep up with fast-paced organizational change, managing and caring for team members through that change.
This collaborative leader must be capable of initiating action and possess strong vision, execution and relationship management skills across the organization, as well as with the regulators. A key differentiator will be the ability to understand and operate successfully in a matrixed corporate environment. The role requires a sense of personal accountability for achievement and outcomes.

Required Qualifications

  • 10+ years of management experience
  • 15+ years of experience in audit or risk functions including leading teams covering risk identification, mitigation, and management (includes audit, legal, credit risk, market risk, technology risk, or the management of a process or business with accountability for risk.)

Desired Qualifications

  • Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation
  • Leadership experience
  • A BS/BA degree or higher
  • Experience at a financial institution or accounting firm
  • Strong understanding of financial regulatory environment
  • Solid knowledge and understanding of audit or risk methodologies and supporting tools

Other Desired Qualifications

This executive will have substantial experience and prior success in building and managing industry-leading audit or other company risk functions in the financial services industry. This executive will have experience leading management teams that support front lines, independent risk management, or internal audit departments in a large organization.?? They will have a thorough knowledge of highly disciplined business, financial, and risk management processes.? This executive must be an exceptional leader recognized for accomplishments related to hiring, retaining, and developing an excellent team.

Specifically, we seek:

  • Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines
  • Strong understanding of running the operations of a large division include workforce and related strategies

Location: Charlotte, NC; Denver, CO; Des Moines, IA;? Minneapolis, MN; Philadelphia, PA; Phoenix, AZ; San Antonio, TX; San Francisco, CA; or St. Louis, MO; other Wells Fargo hub locations may be considered.


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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