Supports the IT Contract & Invoice Management function across the Global IT organization validating supplier spend.
Knowledge, skills and behaviors:
Knowledge Depth required Indicators / Behaviors
Flexibility Demonstrates Taking account of new information or changed circumstances and modifying understanding of a problem or situation accordingly.
Planning and Organization Demonstrates Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
Decision Making Demonstrates Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
Interacting with People Demonstrates Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
Commercial Orientation Demonstrates Keeping commercial aspects continually in mind when taking actions or making decisions.
Teamwork Demonstrates Working co-operatively (rather than competitively) with others to achieve a common goal.
Analytical Thinking Demonstrates Acquiring a proper understanding of a problem or situation by breaking it down systematically into its component parts and identifying the relationships between these parts, selecting the appropriate method/tool to resolve the problem and reflecting on the result, such that learning is identified and absorbed.
Information Acquisition Demonstrates Identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps.
Attention to Detail Demonstrates Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
Legislation Familiar with Relevant national and international legislation relating to procurement, software licensing and IS services.
Third Party Products and Services Familiar with The products and/or services supplied to Client by external suppliers.
Contract Negotiation Familiar with Methods and techniques for negotiating contracts for the supply of IT products and services.
Service Level Agreements Familiar with The purpose and composition of a service level agreement (SLA); the relationship between an SLA and a contract for the supply of services.
Contract Management Familiar with Methods and techniques for managing contracts to ensure that suppliers adhere to agreed contract requirements.
Customer Value Chain Concepts Familiar with The complete sequence of activities within a process, from receipt of an order or request to delivery of a product or service.
Service Delivery economics Familiar with The economics of service delivery such as the cost of hardware, software, and Client used to deliver the service.
Configuration Management Familiar with The discipline which gives precise control over IT assets by allowing IT management to maintain information about the "configuration items", including hardware devices, computer programs, documentation, telecommunications services and computer center facilities, required to deliver an IT service.
Function or Department Operations Proficient in The activities, structure, and position in the organization of the functions or departments for which services are provided.
Service Delivery Economics Proficient in The economics of service delivery such as the cost of hardware, software, and Client used to deliver the service.
Equal Opportunity Employer Veterans/Disabled
Qualifications and experience required:
Educated to degree level in a relevant discipline or, or an equivalent combination of education, training, and experience.
Advanced Excel Skills
Relevant industry certification (e.g. ITIL v3), or lean accreditation desirable
Job Dimensions (e.g., number of direct reports, budget please indicate if these are direct or indirect responsibilities):
Finance Supports management of IS spend. May be allocated responsibility for a specific aspect of this spend. Direct
Business Relationships Maintains relationships with stakeholders across Client. Direct
External Relationships Maintains relationships with supplier organizations to Client. Direct
SFIATMv5 Primary skills required
Reference Skill Reference Level
FMIT Financial Management for IT 4
ASMG Asset Management 4
SURE Supplier Relationship Management 3
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