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The Filing Services Bureau (FSB) is searching for a talented individual to join our team. Under the direction of the Administrator I of the Correspondence Analysis Support & Education Section (CASES), the Program Specialist I will provide technical support to the Filing Services Bureau and public service staff through telephone contact, manual writing, and training. The incumbent will also work with the Filing Division Training Team to provide the necessary law and technical training for FSB and departmental staff. The Program Specialist I will act independently in writing specialized and complex tax law sections of the RACK and provide back-up support for the final technical review of the RACK sections. As part of these services, the incumbent will be required to understand, research, and resolve technical issues on some of the most complex Revenue and Taxation Code. This position will require that the incumbent interact with the public and the bureau's public service staff on a daily basis. The incumbent will be asked to represent the department in a positive and effective manner to audiences, both within and outside the department, with a wide range of knowledge. The incumbent is expected to maintain good dependability and possess efficient and effective work habits, including time utilization.
Additional positions may become available (RPA 1920-03299).
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You will find additional information about the job in the Duty Statement .
Minimum RequirementsYou will find the Minimum Requirements in the Class Specification.
Position DetailsJob Code #: JC-203007 Position #(s): 564-728-4364-XXX Working Title: Personal Income Tax (PIT) Technical Expert Classification: PROGRAM SPECIALIST I, FRANCHISE TAX BOARD $6,238.00 - $8,197.00 A # of Positions: Multiple Work Location: Sacramento County Job Type: Permanent, Full Time
Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.Department Website: http://www.ftb.ca.gov
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify .
CALIFORNIA GOVERNMENT CODE, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.Final Filing Date: 5/29/2020
Who May ApplyIndividuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
How To ApplyComplete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:Franchise Tax Board Attn: Classification & Hiring Unit-Whitney Lake/FDHT P.O. Box 550 Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:FTB - Classification & Hiring Unit-Whitney Lake/FDHT 9646 Butterfield Way Sacramento, CA 95827 Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays) 07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Desirable QualificationsIn addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Benefit information can be found on the CalHR website. In addition, Franchise Tax Board offers the following:
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.Department Website: http://www.ftb.ca.gov Human Resources Contact:
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.EEO Contact:
Additional Application Instructions
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed' fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
All of the required documents listed in the “Required Application Package Documents” section
The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account )
A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
There is currently no exam available for this classification.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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