MediaRadar is a cloud-based ad sales information service. We help websites, magazines, television networks, and newspapers dramatically improve ad sales and client management. MediaRadar provides its clients with detailed brand analysis and prospecting reports on over 3.2 million brands, culling advertising and editorial insights from more than 16,000 media properties. We help to give our more than 1600 clients a competitive edge by empowering their Sales Teams to enhance and streamline their sales processes using our unique SaaS platform service.As a member of the Research & Quality Team, the Junior Operations Auditor helps ensure our clients are provided with the most accurate data possible. The role is responsible for verifying process quality across multiple functions by auditing the internal production team and our vendors. Accurately reporting audit results and trend analysis helps the production team run smoothly and creates opportunity for improvement.Responsibilities Provide support to production Quality Team through execution of process and policy audits. Communicate quality issues pertinent to other internal teams when relevant. Document product defects for business review. Execute ongoing strategic product audits for all product modules. Assist Sr. Operations Manager with development and execution of new/revised audit types. Work independently to achieve assigned weekly KPIs while contributing to larger team/department wide projects. Support special request audits as agreed upon between Production, Sales and Customer Service. Skills Four year degree or equal work experience required. A strong attention to detail and a diligent work ethic required. Ability to critically prioritize discrete projects in tandem with daily audits. Actively utilize and provide feedback on the tools provided. Knowledge of Excel (Formulas, Pivot tables) preferred. Ability to proactively ask questions concerning unclear rules, errors, systems and process improvements. Quality assurance and/or control experience in a tech field a plus. Experience writing and reviewing end user process and policy documentation a plus At MediaRadar, employees are encouraged to have fun and develop strong relationships with their peers. Employees love to spend their free time playing ping-pong and socializing with co-workers in and out of the office, whether at happy hours or volunteer events. Team members also strengthen their bonds at holiday functions and monthly office parties, and they enjoy great perks like Bagel Wednesdays and early release on Fridays during the summer. We also offer fantastic career progression, training and development, and a great benefits package that includes a competitive salary, first-rate health insurance, 401K, and transit discounts.Check out what it's like to work with our awesome team here http //muse.cm/1Mt0NCg
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