Billing Customer Service Representative - Kelly Services (Passaic)


: $33,395.00 - $60,800.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Billing Customer Service Representative- Whitehouse Station, NJ
Kelly Services is currently recruiting for a full-time, temp-to-hire Customer Service Representative for our client, a leading insurance company, at their location in Whitehouse Station, NJ.
Pay rate: $16-$17/hour
Schedule: 40 hours per week, 8-hour shift between 8am and 8pm, occasional Saturdays from 10am to 3pm
Primary Responsibilities and Duties:

Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills
Contact customers to respond to inquiries or to notify them of your claim investigation results and any planned adjustments
Refer unresolved customer grievances to designated departments for further investigation
Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken

Required Skills, Knowledge & Relevant Work Experience:

Excellent verbal and written communication skills
Strong attention to detail
Proven customer service and interpersonal skills
Ability to work independently and manage ones time
Ability to accurately document and record customer/client information
Previous experience with computer applications such as MS Outlook, Excel and data entry software
High School Diploma or GED and 2 years of customer service experience

Term of Assignment:

October 1st, 2019 through April 1st, 2020. This is a temp-to-perm position for the right candidate.

Important information:
This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position. If you have questions about the opening, you may contact the recruiter for this position at
Why Kelly ? As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Associated topics: counter, customer, retail associate, retail cashier, retail sales, sales, sell, seller, service representative, venta * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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