Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote

Intuit in Bloomington, IN

  • Industry: Accounting - Public Accounting - Senior
  • Type: Full Time
  • Compensation: $90,225.00 - 99,790.00 / Year*
position filled

Overview

If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions

Qualifications

  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
  • Professional Circular 230 judgement
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated internet connection and landline phone
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, and determination
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst


* Estimated salary


You may be interested in these similar jobs near Bloomington, IN!

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote
Intuit

Overview If you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need …

Read More
Clinical Obstetrical Nurse (Bloomington)
U.S. Air Force

Position Summary The health of female Airmen and families of all our service members is a top priority, especially as their families grow. Clinical O…

Read More
STAFF ACCOUNTANT
Smithville Telephone Company

Smithville, an established and trusted local provider of Internet, Voice, and Security services is seeking an adaptable and accountable Staff Account…

Read More
Sales Representative - Earn $75-100K Income
PLATINUM SUPPLEMENTAL INSURANCE

Sales Representative Rural MarketsIf you re exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere…

Read More
Navy Chaplain
Navy

ABOUTThe Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Budd…

Read More
Navy Chaplain (Columbus)
US Navy

About The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Bud…

Read More
Software Asset Management- Sr License Specialist
TEKsystems

Job Description: As a Software Asset Manager working on the Client Service team, you will be responsible to analyze and draft overviews on software i…

Read More
Consultant - US
Infosys

Q4 - Senior Consultant - SAP FICO03/06/2020Job DescriptionDescription:Infosys is seeking Senior SAP FICO Consultant.This position will be a key playe…

Read More
Military Police - Police Officer (31B)
Army National Guard

31B Military Police - Police OfficerJob ID: 1230844Job Views: 13Location: BLOOMINGTON, Indiana, United StatesZIP Code: 47401Job Category: Police and …

Read More