Accounts Receivable Agent

Employment Type

: Full-Time


: Accounting

Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Manage accounts receivables processes, including receiving, safeguarding, deposit and recording of receipts and assisting in the credit management process, ensuring customers remain within agreed credit and payment terms.

Generate and deliver timely statements, and perform timely reconciliations.

Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).

Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).

Proactively identify problem accounts and follow up queries via email/telephone to effectively resolve issues through building key relationships with customers and internal staff.

Produce exception reports for the weekly AR meeting per company AR Goals (Aging analysis, no bad debt, 100% collection within terms, no OCL (Over Credit Limit)) and maintain follow up action items.

Prepare the bad debt calculation (Trade AR Allowance) and the bad debt roll forward schedule for the monthly P&L.

Assist Supervisor and Manager with credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).

Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.

Support accounting department with miscellaneous projects and assignments.

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.



  • Expeditors Company Policies and Procedures

  • Basic Accounting Knowledge


  • Strong MS Office Skills (intermediate level Excel skills)

  • Excellent oral and written communication skills and a proven history of providing exceptional customer service

  • Excellent organizational and time management skills

  • Good data entry and computer skills


  • Professional appearance and attitude

  • Reliable and accurate

  • Adhere to the companys 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Training Requirements:

Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:

Minimum 2 years industry experience

Accounting experience preferred

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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Posted by

Alanna Russo

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