Staff Accountant

Employment Type

: Full-Time


: Accounting

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Your Impact As Accountant, Record to Report (RTR), you will be responsible for a variety of tasks including, but not limited to, month-end and year-end reconciliations, journal entries, direct and prepaid expenses, handling inquiry escalations, and for identifying potential process improvements. Additionally, you may guide other members of the Global Business Services (Accounting) staff through knowledge sharing. Lastly, you also may work in partnership with various subsidiaries and field operations personnel to help facilitate process improvements.

Your responsibilities will fall into several areas. Investing about 80% of your time in the area of service delivery, you will:
  • Receive, investigate, and process nonroutine invoice inquiries and disputes that have not been resolved.
  • Successfully handle most non-routine issues and escalate unresolved issues to management.
  • Perform balance sheet reconciliations and ensuring accuracy and correctness of the same.
  • Understand and apply Delaware North's RTR processes, policies, procedures, and internal control standards.
  • Prepare RTR process related financial, statistical, and/or technical reports.
  • Identify Delaware North client exceptions to the standard RTR processes and identify, in conjunction with business unit leadership, ways to gradually shift towards Delaware North's standard practices.
  • Support training of MSP staff in performing more routine RTR functions.
  • Support RTR Lead as functional specialist in testing and implementing financial system upgrades and patches.
  • Assist RTR Global Process Owner (GPO) in smooth functioning of the daily RTR process.
Regarding continuous improvement (about 10% of your time), you will:
  • Collaborate with the managed service provider to continuously improve handoffs or work transitions related to the RTR process.
  • Work to maintain and improve against SLAs and assist with any applicable reporting and analytics to measure the efficacy and efficiency of RTR process.
  • Work toward identifying potential process improvements in the RTR process.
In the area of collaboration and research, you will:
  • Collaborate with corporate functions across the organization to ensure any required changes to policies, procedures, and processes are implemented.
  • Collaborate with data owners/stewards to align on process and data issues.
  • Respond to inquiry escalations and acts as a liaison between departments to support Delaware North's overall financial processes.
In addition, we'll look to you to:
  • Determine how to operationalize processes in alignment with strategic vision.
  • Utilize knowledge of bookkeeping and accounting principles to drive consistency.
  • Use organizational skills and attention to detail, and perform detailed work with speed and accuracy.
  • Demonstrate a positive attitude, energy and professionalism.


Your Background To be a good fit for the Staff Accounting opportunity, you will have:
  • A bachelor's degree in Accounting.
  • 1-2 years of accounting experience (not including internships).
  • Deep understanding of accounting functions and accounting processes, especially the GL entry and reconciliation processes.
  • Expertise in driving continuous improvement and business process management.
  • Strong computer skills, including MS Office and PeopleSoft Financials or similar accounting software.
  • Strong skills in facilitation, detailed collaboration, and effective communication.
  • The ability to manage daily activities with minimal supervision and meet published service level agreements (SLAs) for activities.
  • The ability to travel 10% to 20% of the time to support certain initiatives.

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