Our client located in Hialeah is looking for a well-organized Customer Service Representative. This candidate should come with the ability to multi-task in a fast pace environment, strong attention to detail, and able to work part of a team. Essential Duties and Responsibilities:
Focus on all aspects of our Accounts Receivable system
Processing daily cash receipts (checks, cash, ACH and wire transfer)
Posting daily invoices
Sending statements of accounts to customers and sales representatives.
Daily review of accounts receivable aging reports to identify customers to contact regarding outstanding invoices
Making customer service collection calls to resolve outstanding balances
Research THOROUGHLY all chargebacks / requests for credit
Assist in obtaining Bill of Ladings, Invoices, and EDI Documentation
Diligently follow through with all recovery efforts and implement operational efficiencies to mitigate future chargebacks
Perform other duties as assigned by CEO and Controller
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.