Our client located in Hialeah is looking for a well-organized Customer Service Representative. This candidate should come with the ability to multi-task in a fast pace environment, strong attention to detail, and able to work part of a team.
Essential Duties and Responsibilities:
- Focus on all aspects of our Accounts Receivable system
- Processing daily cash receipts (checks, cash, ACH and wire transfer)
- Posting daily invoices
- Sending statements of accounts to customers and sales representatives.
- Daily review of accounts receivable aging reports to identify customers to contact regarding outstanding invoices
- Making customer service collection calls to resolve outstanding balances
- Research THOROUGHLY all chargebacks / requests for credit
- Assist in obtaining Bill of Ladings, Invoices, and EDI Documentation
- Diligently follow through with all recovery efforts and implement operational efficiencies to mitigate future chargebacks
- Perform other duties as assigned by CEO and Controller